FAQs

Do you offer any product guarantees or warranties?
No, we do not offer any guarantees or warranties. However, a 7-day replacement option is available for eligible products. For more details, please refer to this [ Replacement , Returns , Refund Policy – Laksavathi Enterprises ]

What payment methods are accepted?
We accept UPI, Net Banking, Debit and Credit Cards, and other options provided by our payment gateway. You can check all available options during checkout.

Can I modify or cancel my order after placing it?
Orders cannot be canceled once placed. However, if you need to cancel within 3 hours of placing the order, additional charges of Rs. 100 to 200 will apply, depending on your order. The remaining amount will be refunded. You can request a cancellation by emailing us at customercare@laksavathienterprises.in.

Do you offer international shipping?
No, we currently only ship within India. If your pincode is not serviceable, an additional 3 to 5 days may be required to arrange an alternative delivery partner.

How do I initiate a return or exchange?
To initiate a return or exchange, please refer to this [ Replacement , Returns , Refund Policy – Laksavathi Enterprises ]

How can I track my order?
Tracking details will be shared via email or WhatsApp. We also aim to send a WhatsApp message when your product is out for delivery.

How can I contact customer support?
You can contact customer support through the Contact us option in both the Menu and Footer sections of our site.

Do I need an account to place an order?
Creating an account is not mandatory at the moment. However, signing up allows you to receive clear details and updates on your order.

Do you offer bulk purchase discounts?
Yes, we do offer discounts for bulk purchases. Discounts are provided after evaluating your order quantity and total value.